Run the job from the phone in your pocket

Nothing to install, nothing to update

The field app runs from the phone’s browser and installs to the home screen — no app store, no accounts to wrangle, no version to chase. New releases install themselves in the background, so ten phones stay current with nobody minding them.

Check-in does three jobs

When a tech taps check in, three things happen at once: the job moves to in progress on the office board, the moment work actually started is stamped, and those hours seed that day’s time and materials slip. Tapping the button is how time becomes billable. Nobody reconstructs a ten-hour day from memory at the end of it.

“Not done yet” is a real answer

Asked whether the job is complete, a tech never has to choose between “yes” and a phone call. Needs parts, needs inspection, needs another day — each is a structured answer that shows on the office’s board, so a raised hand can’t get lost in a text thread. And needs parts hands straight into a parts request, right there on the spot.

Time and materials, without the memory test

A new slip doesn’t open blank. The labor line is pre-filled from the check-in hours, the materials are pre-loaded from the accepted estimate, and anything extra comes from the same rate book the office quoted from — so the tech confirms and adjusts rather than typing a day out from memory. A slip that arrives late, after the job closed, still lands: flagged and loud, so a straggling evening’s hours change the true cost of the job instead of quietly vanishing from it.

Parts requests that reach whoever orders

A parts request is a real list — items, quantities and a note — tied to the job or flagged for the shop, landing in the office’s parts queue where somebody works it from requested to ordered to received. The status flows back to the tech who asked. Not a text message that gets scrolled past.

Photos and notes, internal by default

Photos, comments and notes post to the job straight from the phone — and every one is internal unless somebody ticks the share box, which starts unchecked on every post. The field can talk like the field; what the customer sees is a separate decision, made deliberately.

It works without a signal

Coverage dies in basements, mechanical rooms and at the end of dirt roads, so the app keeps a rolling snapshot of each tech’s week ahead — jobs, scopes, addresses, contacts, their slips, your rate book. With no signal, check-ins, slips, parts requests and notes queue on the phone and send themselves when coverage returns, in order, exactly once. A check-in stamped 8:42 syncs as 8:42, not as whenever the truck found a bar of signal. Failures are loud, never silent: a rejected item stays visible with the reason attached until someone deals with it, and one failure never blocks the rest. Two honest limits, stated plainly — photos and forms wait for a connection, and the app says so; and the office side has no offline mode at all. This is a field feature, for the people actually in the field.

Forms ride the same phone: the inspection checkout, the customer’s sign-off, the checklist you want run the same way on every job — filled on site, section by section, signed with a finger. They are their own capability: forms and checklists, automated and transformed.

Everything the crew logs — hours, materials, parts, forms, photos — flows straight into the office’s job record. Nothing gets re-typed, and nothing waits for a phone call. What the office does with it from there is the money landing in your account.